General Terms and Conditions
General Terms and Conditions
These general terms and conditions apply to all purchases made through the website of Elizabeth Grace Charleston, located at Brugakker 1412 3704WG Zeist The Netherlands, and accessible via info@elizabethgracecharleston.com
1. Applicability
By placing an order on our website, you confirm that you have read and agreed to these general terms and conditions.
2. Product Information
Elizabeth Grace Charleston takes great care to present its products accurately and up to date. Nevertheless, minor typographical errors, inaccuracies, or variations in product descriptions or images may occur.
3. Ordering and Payment
Orders are processed once full payment has been received.
Available payment methods may vary depending on the customer’s country or region. Customers are advised to review the payment options available to them at checkout.
4. Processing and Delivery
Processing time: 1–3 business days
Estimated shipping time: 3–7 business days, depending on the destination.
All orders are shipped directly from our supplier.
5. Returns and Cancellations
Please refer to our separate Return Policy for detailed information regarding returns and cancellations.
6. Liability
Elizabeth Grace Charleston cannot be held responsible for loss or damage during shipment once tracking information confirms delivery. Customers are responsible for ensuring that the provided delivery address is complete and accurate.
7. Intellectual Property
All content displayed on this website, including text, images, and logos, is the property of Elizabeth Grace Charleston and may not be copied, reproduced, or used without prior written permission.
8. Complaint Procedure
Complaints may be submitted in writing via
info@elizabethgracecharleston.com
We aim to respond to all complaints within five (5) working days.
9. Applicable Law
These general terms and conditions are governed by the laws of the United States.